01
Account profile
Account identity and active sign-in sessions.
Account and data controls
Delete your
Stemsplitacular account.
You can start an account-deletion request here even if you no longer have the app installed or cannot sign in.
Start the request
Email us from your registered address.
Use the subject Stemsplitacular Account Deletion Request. If you must contact us from a different address, include the email registered to your Stemsplitacular account.
You do not need to reinstall the app to make this request.SEND REQUEST TOinfo@syncadesystems.comUse your registered account email where possible.
What happens next
A clear three-step process.
We verify ownership before removing an account so somebody else cannot delete it on your behalf.
- 01
We confirm control
We verify that the requester controls the registered account email.
- 02
We remove active data
The account, active sessions, uploaded audio, generated stems and associated app records are removed from active systems.
- 03
We confirm completion
We tell you when the request is complete and explain any limited information that must be retained.
Included in the request
What deletion covers.
Associated active app data is handled together so the request is not limited to the visible profile.
02
Uploaded audio
Source tracks held in active processing storage.
03
Generated stems
Private result files and active download links.
04
Associated records
Related app records, subject to limited lawful retention.
Limited retention
Some limited information may need to be retained for security, fraud prevention, accounting, dispute handling or legal obligations. If that applies, it will be explained when the request is completed.